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Don't buy!!!

Streamsmart and streamstation no longer work because the owners quit updating them so they could sell their new box to all their old customers. The new box works at a 5 on a scale of 1 to 10.
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ID
#1715458 Review #1715458 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Do not buy, customer service sucks if you have issues

They basically tell you that you are stupid and not to purchase their products if you don’t like the support. Response below from THEIR so called support. The last upgrade that you have to pay for sucks. No, you obviously don’t…you think that we control the addons, we do not…No company does, they are all 3rd party I am saying that ALL TV SHOWS ARE AFFECTED They pretty much all use TVDB to scrape their info, and they are down…meaning EVERY SINGLE TV SHOW IS DOWN If you don’t like the support, don’t buy the product… On Nov 15, 2019, at 9:02 PM, wrote: You obviously don’t have a fundamental understanding of how these devices work…We don’t control ANY of those addons…We control the operating system…You are basically upset that a game doesn’t work on your computer, but are blaming windows for the issue…
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ID
#1710224 Review #1710224 is a subjective opinion of poster.
Service
Streamsmart Technical Support
Cons
  • No tech support
Reason of review
Poor customer service
New Reviewer

Upgrade

I purchased the $50 upgrade for my stream smart on 10/30/19 butt have not received an email with the upgrade info. My credit card was charged immediately so I expect to get some service quickly too.
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ID
#1699949 Review #1699949 is a subjective opinion of poster.
Location
Jensen Beach, Florida
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
New Reviewer

Boots not made in usa

they advertise boots mader in usa They are not There made in dominacan republic they dont answer phone or email
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ID
#1698706 Review #1698706 is a subjective opinion of poster.
Cons
  • False addvertizing
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Price reduction

Streamsmart pro

I need to know why I have to pay $50 for a one-day my streamsmart when I pay so much money in the beginning. say. I want to know why you have to pay so much for the streamsmart. Shrug
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ID
#1683699 Review #1683699 is a subjective opinion of poster.
Location
El Paso, Texas
Product
Streamsmart Streaming Media Box

Upgrade

It said to upgrade for $50.00 but I don’t see where to click on and upgrade my box !I have Stream Smart Pro Plus
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ID
#1681075 Review #1681075 is a subjective opinion of poster.
Location
Rossville, Georgia
New Reviewer

The worst of the worst

This has been the worst investment I have ever made. Purchased a streamsmart box about 3 months ago from a couple Dan and Stacey out of Tennessee. A friend recommended them to us after purchasing a box from them. We received the box and immediately had issues. We spent almost 3 hours on the telephone with them because we couldn't get the streams to play. Constant loading errors. We basically reset the box three time while on that call and still wasn't able to get the unit working. After 2 months of struggling through rude text from the support dept at Streamsmart, we were told several times that the owner was going to get involved. Never happened. So we sent the unit back for support, included $10 cash (as requested) for shipping. After 4 weeks, we received the unit back, untouched, in a bubble envelope. No not of what was done, what the issue was, nothing. Just the box. We plugged the unit in and first thing it did was connect to our internet, which tells me they never reset the unit because if they did, it would have asked me for my wifi password, which it didn't. We still are getting loading errors and are not getting 95% of what we are clicking on. We paid $350. for this unit. They wanted to charge us a $120 restocking fee if we wanted to return it within 14 days, which we were told after the 14 days had gone by. At this point, we have a $350. paperweight. I have had enough. I believe there are many many more people like me who have been screwed by this company and would like to hear from you. I am preparing a social media campaign against them and if you are interested in joining me, I would welcome it.
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3 comments
#1809447

The same story here, with the nonfunctioning unit right out of the box, and sad excuses from the person I bought it from, and just down right nasty customer service personal

#1761164

Serves you right stealing content that you would normally have to pay a monthly fee.

#1761283
@PissedConsumer1761164

LOL, Anonymous is to much of a *** to show a name. Stealing content that is offered legally, You may want to go back to school *** and learn how to read, write and spell your name.

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ID
#1678545 Review #1678545 is a subjective opinion of poster.
Cons
  • Overpriced
  • Horrible support
  • Crappy remote
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Not working again

my streamsmart box will not work again I do not know why I was told the servers are down.
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1 comment
#1854280

I was told to upgrade he took it home and got it back with everything is gone sad and mad about it grrr

ID
#1677155 Review #1677155 is a subjective opinion of poster.
Location
Galion, Ohio
Product
Streamsmart Streaming Media Box
Reason of review
Bad quality

Liar's

I was told by Mark Stuart in 2017 that I all would have too do is buy the Box and I would never have to pay anything else ever again as long as my Box did not tear up....but when my Box broke I would have too buy another one! But Mark quit because Streamsmart went back on their word about only paying for the Box; they now wanted too start charging a fee to use the Box and they had a SMART-ASS BLACK GUY TAKE OVER MARK'S SPOT AND HE NEEDED HIS *** WHIPPED BECAUSE HE WAS A PUNK!
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1 comment
#1761166

You are a thief stealing content.

ID
#1674063 Review #1674063 is a subjective opinion of poster.
Location
Bradenton, Florida
New Reviewer

Sucks so much

The servers have been down for weeks finally updated still cannot watch TV will never recommend to anyone switching to fire stick as soon as we can
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ID
#1671256 Review #1671256 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Poor quality
Reason of review
Bad quality
New Reviewer

File failed

The file you have selected has failed to download the file may be unavailable at this time or your device is unable to download from this file location please check your connection or try different set up if you continue to see this message please contact the set up admin to verify the file is still available for download
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ID
#1671184 Review #1671184 is a subjective opinion of poster.
Location
San Diego, California
Reason of review
Poor customer service
Preferred solution
Help

The live streams an movies are down for over 7 days

Why are the boxes not working? Why arent they fixing them?
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ID
#1667397 Review #1667397 is a subjective opinion of poster.
Location
Galion, Ohio
New Reviewer

No live streams

I have no live streams for a week now I could not watch any football games last week ***
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2 comments
#1785396

I don't know about the comment "What you get being a thief", because I paid for mine and I haven't had it for even a year. This Streamsmart has been down for months. I think you've been taken to the bank.

#1761167

What you get being a thief .

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ID
#1666660 Review #1666660 is a subjective opinion of poster.
Reason of review
Poor customer service

Streamsmart in Corona, California - box no longer gets live streams

Our box hasn't been working for 3 days now. It just says the server is down but no further updates. Anyone else know what is going on?
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ID
#1663964 Review #1663964 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Streamsmart Streaming Media Box
Reason of review
Bad quality
New Reviewer

Something going wrong

My stream tv will not let me watch live tv. I have already upgrades months ago everything was working great but since sept 21 everything stop working. What do u need to do. It have something going across the bottom saying something that the sever is down and be patients but this been since sept 21
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ID
#1663452 Review #1663452 is a subjective opinion of poster.
Location
Pooler, Georgia
Service
Streamsmart Streaming Service
Pros
  • Love my box
Reason of review
Infinite stream tv, live streaming not working
Loss
$575