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Verified Reviewer
New Reviewer

I was looking for a way to fix it and found this

It's worse now than ever I get barely any TV I guess they got greedy they want some kind of money for something that people say don't work I will never buy another one

User's recommendation: Do not buy it might be good in the beginning but eventually they cut you off.

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ID
#1833260 Review #1833260 is a subjective opinion of poster.
Product
Streamsmart Streaming Media Box
Pros
  • Nightmare
  • Free tv just pay for the box
  • No fox news
Cons
  • No product support
  • When bought pro - it said no addtional cost for future upgrades
  • False addvertizing
Loss
$1800
Preferred solution
Let the company propose a solution

Will not stream anymore

I paid $75 for an upgrade. shortly after that it stopped streaming. that was several months ago. I would like to get the box to work so I can watch MLB games. I can't find any help with this.
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1 comment
#1886926

I purchased two st1 boxes two years ago. I have had nothing but problems before and after I paid for upgrades for both.

I am willing to get involved in a class action law suit against Infinite Stream TV if anyone is interested. Telephone number 864 915 ****

ID
#1820013 Review #1820013 is a subjective opinion of poster.
Location
New Bern, North Carolina

When it worked it was awesome

I have a Pro unit that has been upgraded and has Real Debrid downloaded. It has become impossible to watch anything. I either cant get a stream to play at all or it buffers to the point of insanity. I have tried all providers and multiple streams. This issue is across the board; live tv, sports, movies, tv replays etc. My speed runs between 100 and 140
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ID
#1810395 Review #1810395 is a subjective opinion of poster.
Location
Murrieta, California
Product
Streamsmart Pro Streaming Media Player
New Reviewer

Get in where ya fit in

I have a stream smart pro that I messed up and clicked the factory reset button and I have no idea on how to restore it back to working order can anyone help me please because there's something that I'm not doing right to get it to down load the right apps it needs for movies and TV this is beginning to be a real head banger folks.(Email) jimmyheyyahkimbrough1@***.com
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ID
#1801679 Review #1801679 is a subjective opinion of poster.
Product
Streamsmart Streaming Media Box
Pros
  • Love my box
Cons
  • False addvertizing
Preferred solution
Need help to restore it back to working order please
New Reviewer

Yes it is good if they can get you your updates you paid for

Yes and no on my updates. I paid for 2 updates one for my Infinity stream and one for my daughters and my update never came through or worked but my daughters did and I got hers 2 weeks after mine been trying to contact them to get me my update to kick on but have had no luck!!!
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ID
#1780523 Review #1780523 is a subjective opinion of poster.
Service
Streamsmart Technical Support
Cons
  • If some pays for and annual update should expect to get it
Reason of review
Poor customer service
Loss
$75
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Don't Buy

I had lots of trouble... once in a while a tv show would air completely other times skipping or cancelling programs.. It is *** Bought from a husband wife team at a show and I'm not not happy.
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ID
#1777551 Review #1777551 is a subjective opinion of poster.
Service
Streamsmart Streaming Service
Pros
  • Nightmare
Cons
  • Anything--help 702-454-8429
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
I too bought the StreamSmart TV ST1 device. At first the device worked well for 4 months and then it became useless. I contacted the sales person and they sorta explained the internal ownership problems going on inside the company. But I reminded them I had a 1-year...
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3 comments
#1907960

You will have to go through this again somewhere down the road , trust me. Like I said in my review, the box is awesome when it works the way it is supposed to but once (as I was told directly) technology advances the box needs to be upgraded.

I was told this AFTER I was told I would never need another box. Yes I would not need another box , I just need to keep upgrading it. You are lucky you can upgrade yours. I was told I would have to upgrade by buying a whole new versioned box for another 400 dollars ( but they would give me 550 dollars off.

Big deal I spent 360 on the first one so there really was no bargain.

I hate paying the cable bill, but to be honest when I had my StreamSmart I never knew if I was going to watch a full movie or sporting event with out some kind of problem, hence never asking my friends to watch stuff for fear it would go out for some reason. Good luck dealing with these guys but be prepared to open your wallet again in the future.

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ID
#1765217 Review #1765217 is a subjective opinion of poster.
Location
Churchton, Maryland

Do Not buy

Zero customer service. Claim to have made refund and did not. Streaming service unreliable. Buffering, freezing, repetitive loops is a constant. There is no customer number and whoever replies to emails has no training in customer service.
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ID
#1757303 Review #1757303 is a subjective opinion of poster.
Location
Denver, Colorado
New Reviewer

Box no longer works at all

I purchased streamsmart upgrade for $75. I installed it now it doesn't play anything at all
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ID
#1747121 Review #1747121 is a subjective opinion of poster.
Product
Streamsmart Streaming Media Box
Reason of review
streamsmart no longer play
Loss
$425
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never

I paid $75 dollar for updated Infiniti and still don’t give us a good movie or tv and even through I had been angry that won’t provide closed captioning which is I’m deaf it’s BS!!!!!! My separated husband emailed to stream smart pro and told them about CC issues and they said I’m sorry we won’t be able to help u guys fixing it. I got pissed........
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1 comment
#1800888

?????

ID
#1745236 Review #1745236 is a subjective opinion of poster.
Service
Streamsmart Streaming Service
Cons
  • Horrible support
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Do not buy this piece of work from them

Liars. Cheats and thieves. I will never buy that crapola again.
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ID
#1742312 Review #1742312 is a subjective opinion of poster.
Location
Bakersfield, California
New Reviewer

Throw in the towel

I've been a streamer since it was still called smartstream. It was allways too good to be true! It was just a matter of time before the cable companies and the syndacate heads took back control of the stream signals. However; I would like a tech to design a update or upgrade that us stream station users could turn our boxes into a legal paid streaming service. The same way it has been supported and self serviced for les charge.
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1 comment
#1792936

I would be interested to see if this is permanent or a *** issue

ID
#1739169 Review #1739169 is a subjective opinion of poster.
New Reviewer

No service

im having problems with my streams for us, I haven't been able to watch sports for 3 day,
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1 comment
#1794462

Contact me at blackboxtv@***.com

ID
#1732809 Review #1732809 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Streamsmart Technical Support
Reason of review
no service

Don’ t buy one

We bought 2 boxes when it was streamsmart, but now called infinite stream. We have so much trouble trying to watch anything . We can find a program we want to watch , however all through the program it constantly buffer or looses the voice. We can’t ever watch a program al the way without it buffering. We bought the upgrades but didn’t make a difference. Matter of fact it is worse now.
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1 comment
#1808351

same here

ID
#1732456 Review #1732456 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Don't buy

You know what has happened, it doesn't work. Lots of customer are out of service with this box. This is the biggest scam.
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ID
#1723079 Review #1723079 is a subjective opinion of poster.
Service
Streamsmart Streaming Service
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund