We do like the box when it works, but it seems like lately, many problems. Today it hasn't worked all day.
They say they're doing maintenance, and won't say when it will be up and running again. Worse than anything is their customer support. I've had the boxes for a couple years now and they've always had extremely rude customer support. You ask a question and if they answer, they come back with a very snippy response.
When these break, we'll be going with something else mainly because of how rude they are. Other friends have complained about the same thing.
Product or Service Mentioned: Streamsmart Technical Support.
Reason of review: Poor customer service.